Next Level
GO

Categories


Cart Summary

Your shopping cart is empty.
Product Qty Amount
From:
Until:

Lesson 10 - Communicate, Communicate, Communicate

SERVICE RECOVERY VIA ACTIVE LISTENING

This complete Lesson includes 2 Courses

  • Listen for Success: Transform Complaints into Compliments
  • RAPS Service Recovery Model: Information and Emotion Balance

Values In This Lesson

Learn stratagies to communicate in a challenging enviornment. Learn to deal with complaints via a step-by-step active listening tool.

$45.00

IMPORTANT - Purchase Rental is for 14 days.
Your user account will be removed at the end
of the rental period.